Privacy Policy

1. Overview

Loonie Nest is owned and operated by Ventrous Labs Inc. ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our Canadian financial tools.

2. Information We Collect

To provide the "save and return" functionality of Loonie Nest, we collect:

• Identity & Authentication Data: Your email address and login credentials.
• User-Provided Financial Data: We store the numbers you manually enter into our calculators (e.g., income, savings, expenses).

  Note: We do not verify this data or link to external financial institutions. We simply store what you provide so your plan is ready when you log back in.

• Transaction Data: When you purchase a plan, we collect record of the transaction (date, amount, and plan type).
• Usage Analytics: De-identified data regarding how you interact with the site (e.g., which calculators are most popular) to help us improve the tool.
• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to improve your experience and analyze site traffic. Google Analytics 4 (GA4) places cookies on your device to help us understand how visitors interact with our site. We also use Microsoft Clarity, which uses first and third-party cookies and other tracking technologies to capture behavioral metrics, heatmaps, and session replays. By using our site, you agree that we and Microsoft may collect and use this data as described in our privacy policy. You can control or disable cookies through your browser settings, though some features of the Service may not function correctly if cookies are disabled.

3. Third-Party Services

We use specialized third-party providers to ensure your most sensitive data is handled by experts:

• Clerk (Authentication): Clerk manages our sign-in process. When you create an account, your credentials are secured by Clerk. You can view their Privacy Policy here.
• Stripe (Payments): All payments are processed by Stripe. We do not store your credit card details. You can view Stripe's Privacy Policy here.
• Neon (Database): Your financial inputs and account preferences are stored in a secure database. You can view their Privacy Notice here.
• Google Analytics 4 (GA4): We use GA4 to understand website traffic. This data is aggregated and does not identify you personally. You can learn more at Google's Privacy & Terms.
• Vercel Analytics: We use Vercel Analytics to measure web performance and traffic patterns. This data is aggregated and does not identify you personally. You can view their Privacy Policy here.
• Microsoft Clarity (Session Analytics): We use Microsoft Clarity to capture heatmaps and session replays that help us understand how visitors interact with our site. By using our site, you agree that we and Microsoft may collect and use this data. You can learn more at the Microsoft Privacy Statement.
• Advertising Platforms: We work with advertising platforms (Meta, Reddit, Microsoft Bing Ads). This may involve sharing limited data with those platforms for conversion measurement purposes. By using the Service, you consent to this data sharing for measurement and analytics purposes. You can opt out at any time through your browser settings or the relevant platform's privacy settings. You can view Meta's Privacy Policy here, Reddit's Privacy Policy here, and Microsoft's Privacy Statement here.

4. Data Retention

We retain your account information and financial inputs for as long as you maintain an active account with Loonie Nest. This allows you to access your financial plans across different sessions and devices.

If you choose to delete your account, we will purge your personal data from our active databases within 30 days, except where we are required to retain transaction records for tax or legal purposes (e.g., Stripe's records of your purchase).

5. Security

We use HTTPS encryption for all data transmissions. By using Clerk for authentication and Stripe for payments, we ensure that your passwords and payment methods are never stored on our own infrastructure. While we take every reasonable precaution, no system is 100% secure.

If we become aware of a data breach or security incident affecting your information, we will investigate promptly, take reasonable steps to address the issue, and notify affected users as required under applicable laws. We are not responsible for any breach of data by third-party providers.

6. Your Rights (PIPEDA & PIPA)

As a British Columbia-based company, we comply with the Personal Information Protection Act (PIPA) and Canada's federal PIPEDA standards. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we update any inaccurate information.
• Erasure: Request that we delete your account and all associated data.

To exercise these rights, please contact us at support@loonienest.com.

7. Business Transfers & Corporate Changes

In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to a successor entity. Any such transfer is conducted in accordance with the "Business Transaction" provisions of PIPEDA and BC PIPA.

• Due Diligence: We may share limited information with potential purchasers or partners to evaluate a transaction. This sharing is protected by strict confidentiality agreements (NDAs) that require the data to be used only for evaluating the deal and destroyed if the deal does not proceed.
• Successor Ownership: If an acquisition is completed, the new owner will assume the rights and obligations of this Privacy Policy. We will notify you of any such change in ownership as required by law.

8. Changes to This Policy

We may update this policy as we add new features. Material changes will be noted by updating the "Last updated" date at the top of this page.

9. Contact Us